Prospects

Email verification

Outsquid checks every prospect's address in two steps before a campaign emails it, so dead addresses never turn into bounces.

Step 1: the address check

As soon as a prospect is added, Outsquid looks at the address itself. If its domain doesn't receive email, is a misspelling like gmial.com, or belongs to a throwaway inbox service, the prospect is marked Invalid email and never emailed. Shared inboxes like info@ are flagged, and a campaign can skip them. This check is free and doesn't use your verifications.

Step 2: email verification

Just before a prospect's first email in a campaign, Outsquid asks the prospect's mail server whether the mailbox exists. The first email waits a minute or two while that happens. The result is one of:

• Verified: the mailbox exists. The email goes out.
• Undeliverable: the mailbox doesn't exist. The prospect is marked Invalid email and leaves all their campaigns, so the email is never sent.
• Risky: the server accepts every address (a catch-all domain), or didn't say. These are emailed by default. Turn on Skip Risky Addresses in a campaign's settings to leave them out of that campaign instead.

You'll see the result as an icon next to the prospect's email, and in the prospect's details.

A result is reused for 90 days, so a prospect added to a second campaign isn't verified again. Follow-ups never wait for verification. Changing a prospect's email address verifies the new one from scratch.

Verify emails by hand

To check addresses before adding them to a campaign, select prospects on the Prospects page and choose Verify emails. Addresses verified in the last 90 days are skipped.

How many verifications you get

Each address verified uses one verification from your plan:

The free trial includes 200 verifications for first emails, plus 50 for Verify emails. Verifications reset on the 1st of each month (UTC) and don't roll over. The Billing page shows how many you've used.

Only addresses actually checked count: reused results, follow-ups and addresses already marked Invalid email by the address check don't.

When verifications run out

Organization owners and admins get an email when 80% of the month's verifications are used, and again when they run out. From then on, first emails to new prospects wait until verifications reset on the 1st, or until you upgrade your plan. A banner on the Campaigns page says how many prospects are waiting. Follow-ups to prospects you've already emailed keep sending.

Privacy

To verify an address, Outsquid sends it to MillionVerifier, which asks the recipient's mail server. Nothing else about the prospect is shared. MillionVerifier is listed among our sub-processors in the Privacy Policy and the DPA.